Refund policy

RETURN & REFUND POLICY

DIGITAL PRODUCTS

All digital products, including e-books, guides, and downloadable content are non-refundable due to instant delivery. If you experience any issues with your download, please contact us at info@thefresstylejuicer.com. We will be happy to assist you.

MADE TO ORDER PRODUCTS

Due to the nature of our products, all items are made to order. For this reason, we do not accept returns, refunds, or exchanges for items due to a change of mind, incorrect size selection, or customer preference. Please review product descriptions and sizing information carefully before placing your order.

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at info@thefreestylejuicer.com with your order number and clear photos of the issue. We will gladly work with you to resolve the issue, including a replacement if necessary.

LOST/STOLEN PACKAGES

Once a package has been marked as delivered by the shipping carrier, The Freestyle Juicer is not responsible for lost or stolen packages. If your package is missing after being marked as delivered, please contact the shipping carrier directly to file a claim.

If you need assistance locating your shipment or have questions about your order, please contact us at info@thefreestylejuicer.com, and we will do our best to assist you.