Shipping policy

SHIPPING TERMS AND CONDITIONS

PHYSICAL PRODUCTS
At this time, physical products are shipped within the United States only. Orders are processed within 2–5 business days before shipping. Delivery times vary based on your location and the shipping method selected at checkout.

Orders are reviewed before production begins. If you need to cancel or make changes, please contact us as soon as possible. We will do our best to accommodate your request. We cannot guarantee changes once your order has been submitted for production.

Because many of our products are made to order through our fulfillment partner, processing times may vary slightly.

DIGITAL PRODUCTS
Digital products are available worldwide. Once your purchase is complete, you will receive an email with instructions to download your purchase.

INCORRECT SHIPPING ADDRESSES  

Customers are responsible for providing a complete and accurate shipping address at checkout. The Freestyle Juicer is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us immediately. While we will do our best to update your order before it ships, we cannot guarantee changes once the order has entered processing or has been shipped.

QUESTIONS
If you have any questions about your order or shipping, please contact us through our Contact page or email us at info@thefreestylejuicer.com.

Thank you for supporting The Freestyle Juicer!